Refund Policy

Amora packages

Amora is delivered to your balance immediately after purchase. A package refund may be requested within 24 hours of purchase, provided the Amora has not been consumed.

In addition, we refund regardless of timing:

• duplicate or failed transactions;
• purchases made without your authorisation, reported promptly.

EU and UK residents: the statutory 14-day withdrawal period applies as provided by law, subject to your consent to immediate delivery of digital content and to consumption of Amora.

Premium subscription

You can cancel at any time; cancellation stops the next renewal and you keep Premium until the end of the paid period. Partial periods are not refunded, except where the law of your country requires it.

By starting a subscription with immediate access you consent to immediate delivery of digital content, which may waive statutory withdrawal periods where applicable.

How to request

Write to [email protected] with the date of the charge and the descriptor shown on your statement. We reply within 48 hours.

Please contact us before opening a dispute with your bank — most cases are resolved in minutes.