Support
Last updated: August 2026
We answer every message. Here is how to reach us and what to expect.
Contact
E-mail: [email protected]
We reply within 24–48 hours, in your language.
Billing questions
Charges appear on your statement under a neutral, discreet descriptor — nothing on your statement reveals what the purchase was for. The exact descriptor is shown at checkout and on your receipt.
If you do not recognise a charge, contact us first: we can confirm it in minutes, faster than a bank dispute.
Account and data
Password reset, account deletion and data export requests are handled through the same e-mail address.